{"id":6522,"date":"2020-06-04T08:17:00","date_gmt":"2020-06-04T13:17:00","guid":{"rendered":"https:\/\/trustarc.com\/?post_type=resource&#038;p=6522"},"modified":"2025-06-04T12:06:07","modified_gmt":"2025-06-04T17:06:07","slug":"2020-global-privacy-benchmarks-report","status":"publish","type":"resource","link":"https:\/\/trustarc.com\/resource\/2020-global-privacy-benchmarks-report\/","title":{"rendered":"2020 Global Privacy Benchmarks Report"},"content":{"rendered":"\t\t<section id=\"block_c2a2195421497a13e5d996a656f3e5dd\" class=\"resource-intro\">\n\t\t\t\t\t\t\t<div class=\"bg\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/trustarc.com\/wp-content\/uploads\/2024\/02\/bg-cta-plus-full-purple.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/trustarc.com\/wp-content\/uploads\/2024\/02\/bg-cta-plus-full-purple.png 1440w, https:\/\/trustarc.com\/wp-content\/uploads\/2024\/02\/bg-cta-plus-full-purple-300x102.png 300w, https:\/\/trustarc.com\/wp-content\/uploads\/2024\/02\/bg-cta-plus-full-purple-1024x347.png 1024w, https:\/\/trustarc.com\/wp-content\/uploads\/2024\/02\/bg-cta-plus-full-purple-768x260.png 768w\" sizes=\"(max-width: 1440px) 100vw, 1440px\" \/>\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t\t\t<strong class=\"sub-title block uppercase\">Report<\/strong>\n\t\t\t\t\t\t\t\t\t\t<h1>2020 Global Privacy Benchmarks Report<\/h1>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\n\n\t<section id=\"block_441efae3a2789ce53fc35fc85f50b5af\" class=\"columns-two\" style=\"padding-bottom:0;\">\n\t\t<div class=\"container\">\n\t\t\t\t\t\t<div class=\"col-wrap\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"col\">\n\t\t\t\t\t\t\t<p>TrustArc\u2019s 1st Annual Global Privacy Benchmarks Report captures a pivotal moment in the evolution of global privacy, combining perspectives from over 1,500 privacy professionals across industries and regions, including the U.S., EU, UK, and beyond.<\/p>\n<p>Amid the unprecedented disruptions caused by COVID-19, privacy leaders faced growing pressure to adapt to new regulations like the CCPA while maintaining business continuity and trust. This report provides a first-of-its-kind benchmarking study that reveals how companies responded, with a mix of optimism and concern, toward data protection, compliance readiness, and emerging technologies.<\/p>\n<p>Key themes include the surge in remote work, increased third-party and data-sharing risks, uneven CCPA preparedness, and the critical role of purpose-built privacy management software. Notably, companies using such tools demonstrated significantly higher privacy confidence.<\/p>\n<p>The report also introduces TrustArc\u2019s Privacy Confidence Indices, a global benchmark framework assessing leadership, operations, and stakeholder trust in privacy efforts.<\/p>\n<h6>Key takeaways:<\/h6>\n<ul>\n<li>83% of organizations increased privacy efforts in response to new regulations, training, and policy updates.<\/li>\n<li>Only one-third of companies used automated privacy or GRC software, but those who did reported stronger privacy outcomes.<\/li>\n<li>COVID-19 led to increased privacy risks, with 62% of organizations shifting to remote work and many adjusting privacy strategies in response.<\/li>\n<li>CCPA awareness was surprisingly low. Only 45% of respondents claimed little to no knowledge months before enforcement.<\/li>\n<li>Forward-thinking firms viewed privacy as a competitive differentiator, not just a compliance task.<\/li>\n<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col\">\n\t\t\t\t\t\t\t<p><img decoding=\"async\" \n  src=\"https:\/\/trustarc.com\/wp-content\/uploads\/2025\/06\/2020-trustarc-benchmarks-survey.png\" \n  alt=\"2020 TrustArc Benchmarks Survey\" \n  style=\"width: 400px; height: 504px; display: block; margin: 0 auto; border: 1px solid #eee;\" \n\/><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/section>\n\t\n\n\t\t<section id=\"block_9c4073932220d1f886181d4bcedc66dc\" class=\"cta-simple theme-dark quote\">\n\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t\t\t<h2>\u201cForward-thinking companies have seized on privacy as a strategic opportunity for gaining a competitive edge.\u201d<\/h2>\n\t\t\t\t\t<a href=\"\/wp-content\/uploads\/2025\/06\/2020-global-privacy-benchmarks-report.pdf\" target=\"_blank\" rel=\"noreferrer\" class=\"btn\"><span>Download research<\/span><\/a>\t\t\t<\/div>\n\t\t<\/section>\n\t\t\n\n\t\t<section id=\"block_b024d186ded57acf4dbaf4a1c5cee299\" class=\"code-block-2\" style=\"padding-top:0;padding-bottom:0;\">\n\t\t\t<div class=\"container\">\n\t\t\t\t<style>\r\n.quote h2 {\r\n    font-size: 24px;\r\nfont-style: italic;\r\n}\r\n<\/style>\r\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Meta Description: Explore the inaugural Global Privacy Benchmarks Report for insights on privacy risk, CCPA compliance, and global privacy confidence trends in 2020.<\/p>\n","protected":false},"featured_media":1691,"template":"","topic-resource":[55,52],"type-resource":[116],"class_list":["post-6522","resource","type-resource","status-publish","has-post-thumbnail","hentry","topic-resource-data-privacy","topic-resource-privacy-tips","type-resource-research"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>2020 Global Privacy Benchmarks Report | TrustArc<\/title>\n<meta name=\"description\" content=\"Meta Description: Explore the inaugural Global Privacy Benchmarks Report for insights on privacy risk, CCPA compliance, and global privacy confidence trends in 2020.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/trustarc.com\/resource\/2020-global-privacy-benchmarks-report\/\" \/>\n<meta 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