{"id":3592,"date":"2024-03-12T11:26:05","date_gmt":"2024-03-12T17:26:05","guid":{"rendered":"https:\/\/trustarc.com\/?post_type=regulations&#038;p=3592"},"modified":"2024-03-21T12:29:50","modified_gmt":"2024-03-21T18:29:50","slug":"glba","status":"publish","type":"regulations","link":"https:\/\/trustarc.com\/regulations\/glba\/","title":{"rendered":"Gramm-Leach-Bliley Act (GLBA)"},"content":{"rendered":"\t\t<section id=\"block_acd487c4e8633541643c3c0f31e9ce59\" class=\"hero-section-colors text-center bg-navy-gradient\">\n\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t\t\t<span class=\"sub-title block font-bold \">Regulation<\/span>\n\t\t\t\t\t\t\t\t\t\t<h1>Gramm-Leach-Bliley Act (GLBA)<\/h1>\n\t\t\t\t\t<p>GLBA requires financial institutions &#8211; companies that offer consumers financial products or services like loans, financial or investment advice, or insurance &#8211; to explain their information-sharing practices to their customers and to safeguard sensitive data.<\/p>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\n\n\t\t<section id=\"block_cd87a8eb88dbc2fd868f4fda79c0b279\" class=\"columns-one text-left\" style=\"\">\n\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t\t\t<div class=\"text-holder\">\n\t\t\t\t\t\t<h2 style=\"text-align: center\">Are you subject to the GLBA?<\/h2>\n<p>The GLBA covers various financial institutions and entities that either operate in the U.S. or have customers in the U.S. It encompasses a range of financial institutions, like:<\/p>\n<ul>\n<li>Banks and credit unions<\/li>\n<li>Mortgage brokers<\/li>\n<li>Insurance companies<\/li>\n<li>Securities firms<\/li>\n<li>Investment advisors<\/li>\n<li>Mortgage lenders and brokers<\/li>\n<li>Tax preparers<\/li>\n<li>Consumer reporting agencies<\/li>\n<\/ul>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\n\n\t<section id=\"block_37a0b70df191907f007ac6f382d98f86\" class=\"columns-two\" style=\"padding-bottom:0;\">\n\t\t<div class=\"container\">\n\t\t\t\t\t\t\t<div class=\"heading text-center max-width\">\n\t\t\t\t\t\t\t\t\t\t\t<h2>Obligations under GLBA<\/h2>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"col-wrap\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"col\">\n\t\t\t\t\t\t\t<h4>Privacy policy<\/h4>\n<p>Financial institutions are required to provide customers with clear and conspicuous notice of their privacy policies.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col\">\n\t\t\t\t\t\t\t<h4>Opt-out provision<\/h4>\n<p>Customers must be given the opportunity to opt out of the sharing of their nonpublic personal information with non-affiliated third parties.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/section>\n\t\n\n\t<section id=\"block_ce83b0cf5781f2a6b121fe781de1cd78\" class=\"columns-two\" style=\"padding-top:0;padding-bottom:0;\">\n\t\t<div class=\"container\">\n\t\t\t\t\t\t<div class=\"col-wrap\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"col\">\n\t\t\t\t\t\t\t<h4>Safeguarding personal information<\/h4>\n<p>Financial institutions must establish safeguards to protect the security and confidentiality of customer information.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col\">\n\t\t\t\t\t\t\t<h4>Pretexting prohibition<\/h4>\n<p>Prohibits the practice of pretexting, which involves obtaining personal information through false pretenses.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/section>\n\t\n\n\t<section id=\"block_816cbdb6edd83fd831ea9eca3e4329bd\" class=\"columns-two\" style=\"padding-top:0;\">\n\t\t<div class=\"container\">\n\t\t\t\t\t\t<div class=\"col-wrap\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"col\">\n\t\t\t\t\t\t\t<h4>Compliance requirements<\/h4>\n<p>Financial institutions are required to develop and implement a comprehensive information security program.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/section>\n\t\n\n\t\t<section id=\"block_f9078d23904989fd7142b3d174f102f3\" class=\"cta-section has-gradient-navy color-white\">\n\t\t\t<div class=\"bg\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/trustarc.com\/wp-content\/uploads\/2024\/02\/bg-cta-rectangles-blue.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/trustarc.com\/wp-content\/uploads\/2024\/02\/bg-cta-rectangles-blue.png 1440w, https:\/\/trustarc.com\/wp-content\/uploads\/2024\/02\/bg-cta-rectangles-blue-300x102.png 300w, https:\/\/trustarc.com\/wp-content\/uploads\/2024\/02\/bg-cta-rectangles-blue-1024x347.png 1024w, https:\/\/trustarc.com\/wp-content\/uploads\/2024\/02\/bg-cta-rectangles-blue-768x260.png 768w\" sizes=\"(max-width: 1440px) 100vw, 1440px\" \/>\t\t\t<\/div>\n\t\t\t<div class=\"container\">\n\t\t\t\t<div class=\"text-block\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"block h6\">Industry Brief<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"h1\">State of Privacy Management in Financial Services<\/h2>\n\t\t\t\t\t\t<p>To compete in today\u2019s world, financial services companies need to embrace privacy to create more personalized experiences for consumers.<\/p>\n\t\t\t\t\t\t<ul class=\"btn-list\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<a href=\"\/resource\/state-of-privacy-management-financial-services-industry-brief\/\" class=\"btn\"><span>Download now<\/span><\/a>\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\n\n\t\t<section id=\"block_82276f12a65031c64c4c5bfdf666f126\" class=\"features-section\">\n\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t\t\t<div class=\"max-width text-center\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h2>Achieve compliance<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"feature-w-images\">\n\t\t\t\t\t\t<ul class=\"list-w-links\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/products\/privacy-data-governance\/privacycentral\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text-holder\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"h6 block\">Privacy program development and compliance management<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\tIdentify gaps and track compliance with PrivacyCentral &#8211; assess GLBA regulation specifics and automatically get insights and reporting for a sustainable privacy program.\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"arrow\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/trustarc.com\/wp-content\/themes\/trustarc\/assets\/dist\/images\/icon-arrow.svg\" alt=\"\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/products\/privacy-data-governance\/nymity-research\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text-holder\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"h6 block\">Regulatory guidance and operational templates<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\tStay ahead of regulatory changes with expert guidance, ensuring your security and privacy practices remain compliant and up to date. Utilize  expert written operational templates for sample policies, checklists, and more.\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"arrow\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/trustarc.com\/wp-content\/themes\/trustarc\/assets\/dist\/images\/icon-arrow.svg\" alt=\"\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<div class=\"img-area\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/trustarc.com\/wp-content\/uploads\/2024\/03\/img-regulations-generic.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/trustarc.com\/wp-content\/uploads\/2024\/03\/img-regulations-generic.png 644w, https:\/\/trustarc.com\/wp-content\/uploads\/2024\/03\/img-regulations-generic-300x220.png 300w\" sizes=\"(max-width: 644px) 100vw, 644px\" \/>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\n\n\t\t<section id=\"block_72aebf9f5bd7aad5f4783af3368b7b31\" class=\"accordions-section\" style=\"\">\n\t\t\t<div class=\"container\">\n\t\t\t\t<div class=\"max-width\">\n\t\t\t\t\t\t\t\t\t\t  <h2>FAQs<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t<ul class=\"accordion\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<a href=\"#\" class=\"opener\">Are there any exceptions to the GLBA&#8217;s privacy notice requirements?<\/a>\n\t\t\t\t\t\t\t\t\t<div class=\"slide\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"slide-wrap\">\n\t\t\t\t\t\t\t\t\t\t\t<p>Yes, there are exceptions for certain types of information sharing, such as sharing information with affiliates, processing transactions, and servicing accounts. However, financial institutions must still provide privacy notices and opt-out provisions for non-affiliated third-party sharing.<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<a href=\"#\" class=\"opener\">How does the GLBA affect small businesses or financial institutions with limited resources?<\/a>\n\t\t\t\t\t\t\t\t\t<div class=\"slide\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"slide-wrap\">\n\t\t\t\t\t\t\t\t\t\t\t<p>The GLBA recognizes that smaller institutions may have limited resources to comply with its requirements. As such, regulatory agencies provide guidance and assistance to help smaller entities develop and implement appropriate privacy and security measures.<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<a href=\"#\" class=\"opener\">How does the GLBA address emerging technologies and digital financial services?<\/a>\n\t\t\t\t\t\t\t\t\t<div class=\"slide\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"slide-wrap\">\n\t\t\t\t\t\t\t\t\t\t\t<p>The GLBA&#8217;s requirements for safeguarding customer information and implementing information security programs are technology-neutral, meaning they apply regardless of the specific technologies used by financial institutions. However, regulators may issue guidance or updates to address evolving cybersecurity threats and technological advancements in the financial industry.<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t<a href=\"#\" class=\"opener\">What are the penalties for non-compliance with the GLBA?<\/a>\n\t\t\t\t\t\t\t\t\t<div class=\"slide\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"slide-wrap\">\n\t\t\t\t\t\t\t\t\t\t\t<p>Non-compliance with the GLBA can result in significant penalties, including fines imposed by regulatory agencies such as the Federal Trade Commission (FTC), civil lawsuits from affected individuals, and reputational damage to the financial institution. Additionally, regulators may require remedial actions or impose restrictions on the institution&#8217;s operations.<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\n\n\t\t<section id=\"block_7bbfcee5a3edf452666f1e158cae233c\" class=\"resource-section bg-light-grey\">\n\t\t\t<div class=\"container\">\n\t\t\t<div class=\"resource-head\">\n\t\t\t\t\t\t\t<h2>Related resources<\/h2>\n\t\t\t\t<a href=\"\/resources\/\" class=\"cta block\">View all resources<\/a>\t\t<\/div>\n\t\t\t\t\t\t<ul class=\"resource-lists \">\n\t\t\t\t\t\t\t<li>\n\t\t\t\t\t<a href=\"https:\/\/trustarc.com\/resource\/data-protection-responsible-generative-ai-use\/\" class=\"resource-single\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"img-holder\">\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"380\" height=\"120\" src=\"https:\/\/trustarc.com\/wp-content\/uploads\/2024\/02\/res-feat-rect-purple-380x120.png\" class=\"attachment-380x120 size-380x120 wp-post-image\" alt=\"\" \/>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text-holder\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"resource-label uppercase\">Articles<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Data Protection and Responsible Generative AI Use: A Comprehensive Guide<\/h4>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t<a href=\"https:\/\/trustarc.com\/resource\/training-awareness-checklist-for-working-with-ai\/\" class=\"resource-single\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"img-holder\">\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"380\" height=\"120\" src=\"https:\/\/trustarc.com\/wp-content\/uploads\/2024\/02\/res-feat-rect-purple-380x120.png\" class=\"attachment-380x120 size-380x120 wp-post-image\" alt=\"\" \/>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text-holder\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"resource-label uppercase\">Templates<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Training &amp; Awareness Checklist for Working with AI<\/h4>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t<a href=\"https:\/\/trustarc.com\/resource\/webinar-building-trust-and-competitive-advantage-the-value-of-privacy-certifications\/\" class=\"resource-single has-icon Webinars\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"img-holder\">\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"380\" height=\"120\" src=\"https:\/\/trustarc.com\/wp-content\/uploads\/2024\/01\/res-feat-rect-gray-test-380x120.png\" class=\"attachment-380x120 size-380x120 wp-post-image\" alt=\"\" \/>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text-holder\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"resource-label uppercase\">Webinars and Videos<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Building Trust and Competitive Advantage: The Value of Privacy Certifications<\/h4>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t<\/div>\t\t<\/section>\n\t\t\n\n\t\t<section id=\"block_15d0146efe8b20968e3fd8e464ce1769\" class=\"columns-one text-center bg-light-grey\" style=\"padding-top:0;padding-bottom:0;overflow:hidden;\">\n\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t\t\t<div class=\"text-holder\">\n\t\t\t\t\t\t<p style=\"font-size:80%\"><strong>The information provided does not, and is not intended to, constitute legal advice.<\/strong> Instead, all information, content, and materials presented are for general informational purposes only.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t","protected":false},"excerpt":{"rendered":"<p>U.S. federal law safeguarding consumer privacy with financial institutions<\/p>\n","protected":false},"template":"","regulation":[92],"topic-regulation":[105,85],"class_list":["post-3592","regulations","type-regulations","status-publish","hentry","regulation-united-states","topic-regulation-finance","topic-regulation-regulation"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Gramm-Leach-Bliley Act (GLBA) | TrustArc<\/title>\n<meta name=\"description\" content=\"Learn about the U.S. federal law safeguarding consumer privacy with financial institutions, Gramm-Leach-Bliley Act (GLBA). 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